The nurse manager makes a quick visit with patients in the emergency department (ED) waiting area
The manager is concerned about one patient who was originally assigned nonurgent status, even though there is no specific change from the triage assessment. What action should the manager take? 1. Check on the patient in another 15 minutes.
2. Tell the admittance clerk to keep an eye on the patient.
3. Change the triage tag to urgent and admit the patient to the ED.
4. Blame the concern on the number of patients still waiting to be seen.
3
Rationale 1: The manager should not wait 15 minutes for another assessment.
Rationale 2: The admittance clerk is not a nurse and should not be placed in this position.
Rationale 3: The nurse's intuition may be correct that this patient is sicker than the assessment indicates. The nurse should act on this "sixth sense.".
Rationale 4: The nurse should not dismiss this concern.
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