Commonly studied organizational behavior outcome variables are ______.

A. performance, work-related attitudes, employee engagement, and employee
withdrawal
B. performance, work-related attitudes, motivation, and employee withdrawal and well-
being
C. work-related attitudes, motivation, employee withdrawal, and job satisfaction
D. performance, motivation, employee withdrawal, and employee engagement


B. performance, work-related attitudes, motivation, and employee withdrawal and well-
being

Business

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Some academicians state that services involve only intangible products/elements. Do you agree with this statement? Why or why not?

What will be an ideal response?

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A benefit of point estimates is that they provide information about their accuracy

Indicate whether the statement is true or false

Business

When is the appropriate time to discuss salary and benefits with a potential employer?

A. before you agree to meet for an interview B. in your thank-you note or exit interview C. in your cover letter or at the initial interview D. when an employer brings it up or after a job offer E. at your initial in-person or web interview

Business

A good opener will

A. have more of a factual than emotional appeal. B. often be rote because the body of the message is more important. C. avoid asking a question because doing so could annoy the audience. D. provide a reasonable transition to the body of the message. E. make the audience perplexed about how it relates to the body of the message.

Business