When delivering your speech, you should project your volume by
a. speaking as loudly as possible.
b. speaking in a conversational tone.
c. softly so the audience has to focus to hear you.
d. projecting to an audience member in the back corner.
d. projecting to an audience member in the back corner.
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According to management guru Peter Drucker, the two basic functions of a business are advertising and sales
Indicate whether the statement is true or false
When calculating the break-even point in a multi-product environment, which of the following pieces of information would not be relevant?
A) Contribution margin per unit for each type of product B) Each product's percentage of total sales C) Total fixed costs D) Fixed costs per unit
Evaluating your message is an important final part of the writing process. Identify two questions that you should ask yourself about a message to ensure that it attract a reader's attention. Then, list three types of phrases (and an example of each) you should avoid to ensure that your message is clear, concise, and effective
Which is the most effective statement in a letter to a customer about an order for which the customer has not yet paid?
A) We cannot ship your order until we receive your payment. B) Your order will be canceled unless we receive your payment right away. C) As soon as we receive your payment, we'll ship your order. D) When are you going to submit payment?