Explain how a counterproposal can be used to preserve a relationship with the reader when denying a request or when delivering bad news.

What will be an ideal response?


Answers will vary. Following negative news with an alternative action, referred to as a counterproposal, will assist in preserving a relationship with the reader. Because it states what you can do, including a counterproposal might eliminate the need to state the refusal directly. The counterproposal can follow a refusal stated in a tactful, sensitive manner.While the counterproposal might represent a tangible benefit, at times it is more intangible in nature. Any counterproposal must, of course, be reasonable. A reasonable counterproposal might be to include some additional items at no charge or to offer a discount certificate good on the customer's next order.When no reasonable counterproposal is apparent, the sender might be able to offer a silver lining thought that turns the discussion back into the positive direction. When offering a counterproposal or silver lining statement, care must be taken to ensure that the idea does not seem superficial or minimize the recipient's situation. REJ: Please see the section "Developing a Bad-News Message" for more information.

Business

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Lee is seventy years old and Mira is a high-school dropout. Based on this information, members of protected classes include

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A limited liability company is an incorporated business entity.

Answer the following statement true (T) or false (F)

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