The focus of personal selling is shifting from selling a specific product to 

A. CRM selling.
B. building long-term relationships with customers.
C. enhancing the firm's image.
D. team selling.
E. social media selling.


Answer: B

Business

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Revenue and expense balances are transferred from the adjusted trial balance to the income statement.

Answer the following statement true (T) or false (F)

Business

Direct costs associated with expatriate failure include all of the following EXCEPT this:

a. training costs for expatriate (and family) b. money spent on selecting the expatriate c. relocation costs d. negative influences on future promotions

Business

To identify Omar and verify his eligibility to work in the United States, Poultry Processing Corporation relies on a school identification card. The card later proves to be invalid.Poultry Processing may

a. be sanctioned for violating antidiscrimination law. b. be sanctioned for violating immigration law. c. not be sanctioned for violating any law. d. be sanctioned for violating principal-agent law.

Business

The risk-free rate (for the three-month U.S. Treasury bill) in the United States has varied from slightly under 1% to a high of 15% in the period from 1950 to 1999

Indicate whether the statement is true or false.

Business