We often organize information by placing it into larger groupings of information. This cognitive process is called _____
a. cognitive representation
b. planning
c. categorization
d. selective attention
Answer: c
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Consumers’ ability to “time shift” programs using DVRs and Internet video and other situations that lack simultaneity are examples of:
a. ? asynchronous communication b. ? digital communication c. ? synchronous communication d. ? streaming communication
Analyzing the speech after its complete is known as a post-speech analysis
Indicate whether the statement is true or false
What are the two dimensions on the conflict grid discussed in Chapter 11?
a. concern for task and concern for relationships b. concern for people and concern for production c. concern for others' goals and concern for personal goals d. concern for personal goals and concern for organizational goals
Which of the following is a benefit of effective nonverbal communication use?
A) more success at influencing others B) less need to communicate verbally C) improvement in online communication skills D) less need for written communication skills