Three boys were leaving Wal-Mart when they were stopped by plain clothes security officers. One officer said, "Those shirts that you have on were stolen." One boy said, "You can't be serious." The officer responded, "Yes, I am. Come with me." The boys then went with the officers to a side door and into an office. The boys' parents have filed suit against Wal-Mart. Discuss what their suit might be
for and what defenses Wal-Mart has.
Indicate whether the statement is true or false
False imprisonment and defamation; Wal-Mart's defense: shopkeeper's privilege
The issue is whether Wal-Mart acted reasonably in its detention and confrontation of the boys. How loud? Where were customers? Etc.
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It is generally perceived that utilities that have cash flow problem will not be increasing their dividend
Indicate whether the statement is true or false
Figure 4-5According to Figure 4-5 above, State Farm insurance products would be found in what level of the Maslow hierarchy of needs?
A. personal B. physiological C. social D. self-actualization E. safety
______ is the tendency to let the desire for consensus override careful analysis and reasoned decision-making.
Fill in the blank(s) with the appropriate word(s).
A sincere apology sent to a customer for a mistake in a custom order would likely be considered by the customer as
a. a negative news message. b. an attempt to preserve a relationship. c. unnecessary, since a verbal apology is more meaningful. d. a mistake in judgment.