An online footwear company advertises that for every pair of shoes sold, a pair will be donated to someone in need. Employees at the company can multiply those donations by meeting specific sales and customer-service goals. The company is using ________ to influence employee behavior.
A. feedforward control
B. clan control
C. bureaucratic control
D. management by objectives
E. feedback
Answer: B
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Samilla works in the human resources department of Pentagon Inc. as a training consultant. For each batch of new employees, she develops and stages programs during the first few days of its employment to familiarize the employees with the organization and help them understand the organization's values and goals. This process of bringing new employees on board is referred to as _____.
a. insourcing b. orientation c. outsourcing d. nepotism
In order to fit well with the existing team, the supervisor told the HR manager that to be considered the candidates must exhibit an openness to experience. That means the HR manager should recommend candidates who are
A. sociable, active, and excitable. B. amiable, generous, cooperative, and flexible. C. secure, independent, and autonomous. D. insightful, creative, and curious.
Gary is an architect who also sings at weddings. This year, he received $5,400 in fees for his singing and spent $6,250 on voice lessons, sheet music, and travel to the weddings. Which of the following statements is true?
A. Gary can deduct his $850 hobby loss as an itemized deduction. B. If facts and circumstances support Gary's claim that his singing activity is a business, he can deduct an $850 above-the-line loss. C. Because Gary's primary source of income is his architecture practice, he can't treat the singing activity as a business. D. Because the singing activity resulted in a loss, Gary can't treat it as a business.
Rhonynn, an apparel shop, has a play area for kids in the store to keep them occupied while their parents shop. Kids of Rhonynn's loyalty cardholders are also given a toy or two to take home with them.Which of the following marketing strategies does this scenario best illustrate?
A. People marketing B. Customer relationship management C. Consumer market segmentation D. Mass customization