Joan lies and misrepresents facts, she divulges confidential information to others to promote herself, and she suppresses grievances and complaints. Joan has a problem with
A. charisma.
B. empathy.
C. cognitive skills.
D. ethics
Answer: D. ethics
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Redbox uses the large amount of data that it collects at its video and game rental kiosks to determine ways to improve customer retention and to encourage multiple rentals at the same time. The chain is using
A. quantitative decision making. B. data correlation. C. heuristics. D. business analytics. E. the Delphi technique.
A retailer is looking for a means of describing consumer behavior that is preferable to shoppers' ages. One such technique is _____
a. the social class structure b. outshopping c. perceived risk d. the traditional family life cycle
A(n) _____ is an intermediary who brings a buyer and a seller together
a. licenser b. export broker c. contract manufacturer d. export merchant
In 2012, the four major retailers of online music include the iTunes, Spotify, Amazon, and Google Music. In terms of the form of competition, this industry is an example of a(n) ________.
A. mega monopoly B. pure competition C. monopoly D. oligopoly E. monopolistic competition