Creative Critters uses a six-foot-tall stuffed lion named Softy as a catalyst to make sure employees do not ignore important but difficult topics. Softy is an artifact.
Answer the following statement true (T) or false (F)
True
Artifacts are the physical manifestation of an organization's culture.
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Helena was surprised to learn that the car and home insurance agency she was just hired by does not have a CRM program. Why should the agency have a CRM program, and what CRM efforts should Helena recommend?
What will be an ideal response?
In firms with differentiation strategies, the culture should foster ________ levels of interdependence and rewards should be based primarily on ________ measures of output.
A. low; financial B. high; behavioural C. low; behavioural D. high; financial
If the accord is performed, it is called a satisfaction
Indicate whether the statement is true or false
Barney wants to rent an apartment and posts an advertisement in a classifieds website. Two days later, Michael, who wants to rent out his apartment, emails Barney and they finalize the deal over the internet. Barney pays Michael through an online transfer. This is an instance of ________.
A. e-licensing B. e-commerce C. cybersquatting D. information licensing