All of the following are important qualities of leadership EXCEPT ________.
A. ability
B. persistence
C. stability
D. charisma
E. seniority
Answer: E
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The average white-collar worker in the United States has only about a 25 percent efficiency rate when listening.
Answer the following statement true (T) or false (F)
A good role model for employees would be considered which form of support for creativity?
A. work group B. organizational C. coordinated D. supervisory
Coaching focuses on helping the salesperson recognize the need to improve his or her performance and:
A) using specially-sequenced exercises B) tracking performance improvements carefully C) encouraging salespeople to focus on primary tasks D) creating space for salespeople to develop professionally E) developing the salesperson's commitment to improve performance
A cash flow per share amount should be reported on the statement of cash flows
Indicate whether the statement is true or false