Under SOX, accountants for public companies must keep all audit work papers for at least

A. two years.
B. five years.
C. seven years.
D. ten years.


Answer: C

Business

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Leroy has taught for over 35 years. His least favorite part of pre-planning for the new school year is attending technology training. It drives him crazy that every year he is told a new way to enter and keep track of his grades. He really gets annoyed with the new faculty members because he feels they are indicating he can’t do his job. Leroy is a(n) ______.

A. innovator B. early adopter C. early majority D. laggard

Business

Expired costs are reflected on the balance sheet

Indicate whether the statement is true or false

Business

A director who personally competes with the corporation he or she is employed in is said to have breached the duty of obedience

Indicate whether the statement is true or false

Business

Gloria is the front desk executive at an organization. Her colleague, Liam, handles customer complaints. Liam has requested Gloria to answer all incoming calls while he is in a meeting. The first call Gloria receives is from a customer complaining about the delayed delivery of a product. Gloria is not sure about the organization's policies toward delayed deliveries. To cultivate a good

customer-service image, what would be the best action for Gloria to take? A. She should blame the organization's logistics department for this problem, and let thecustomer know that she is only a helpless front desk employee. B. She should get Liam on the line after the meeting and make the customer repeat the entirestory. C. She should respond only in those areas in which she is qualified, and quickly refer thecustomer to someone who can help. D. She should promise the customer a 50 percent discount on his purchase to get the customer off the telephone as soon as possible.

Business