A client begins to cry during an initial meeting. Your best action is to:

a. reassure him that he will feel better
b. sit with him quietly until he is ready to speak
c. ask open-ended questions to find out why he is crying
d. ask him to stop crying


Answer: b. sit with him quietly until he is ready to speak

Social Work & Human Services

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The extreme and overwhelming fear of public speaking and performing in public is an

example of:

a) Specific phobia, situational b) Agoraphobia c) Social anxiety disorder (social phobia) d) Generalized anxiety disorder

Social Work & Human Services

The politkon zo’on, or political animal, of Greek political philosophy

a. referred to slaves owned by the polis, or city-state. b. was a fully developed human who exercised his humanity by public participation. c. is the foundation of modern democratic politics. d. referred the professional politicians, or orators, of ancient Greece.

Social Work & Human Services

According to Cross’s theory, which of the following stage is characterized as an emotionally volatile transition from an old racial identity into a new one?

a. pre-encounter b. encounter c. immersion-emersion d. internalization

Social Work & Human Services

The economic value of a social program when compared to the costs of that program is established in:

a. A cost-benefit analysis. b. A cost-effectiveness analysis. c. A process analysis. d. A summative assessment.

Social Work & Human Services