Informal leader
What will be an ideal response?
group members who help lead the group to achieve different leadership functions
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A member of the sales team thought he heard "fifteen thousand," when in reality, he was told "fifty thousand." The company lost a lot of money before they could figure out what transpired. The employee eventually lost his job
Why was this employee fired? a) Poor listenin b) Distraction c) Comprehension d) Fluency in language
The population in non-Western nations is growing
A) faster than in Western nations B) slower than in Western nations C) at about the same rate as Western nations D) unevenly E) faster in the Northern Hemisphere than in the Southern Hemisphere
Begin a story about a speech the same way the speaker began the speech
Indicate whether the statement is true or false
Which of the following statements is true of listening
A. Hearing and listening are essentially the same. B. Listening is a simple process. C. The process of listening is circular. D. Listening is an optional part of the communication process.