Malia and her coworkers are putting together a presentation for a quarterly meeting. In their second meeting together, everyone begins thinking seriously about how best to approach the presentation. In what stage of group development is Malia’s group?
a. forming
b. storming
c. norming
d. performing
c. norming
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A business generates a net profit of $124 million and its return on capital is 12.5%. Calculate the total capital invested into the business
A) $992 million B) $860 million C) $740 million D) $668 million E) $532 million
Which of the following is true regarding evaluating the language of your thesis statement?
a. It should be phrased diplomatically. b. It should inflame. c. It should be complex. d. You should use figurative language.
In attempting to bond with customers, recognize that building a good working relationship with customers will often lead to a good personal relationship.
Indicate whether the statement is true or false.
Trish asks her customer, "Who do you buy your supplies from now?" Which type of question is this?
A) confirmation B) probing C) survey D) need-satisfaction E) referral