Which of the following is not an example of bad faith bargaining?
A. Bilateral bargaining
B. Surface bargaining
C. Unilateral change
D. Direct dealing
Answer: A
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Answer the following statements true (T) or false (F)
1. Cross-functional structures allow organizations to focus all employees’ functional skills on solving a guest’s problem or meeting their expectation in that moment. 2. Poka-Yokes are not designed to help customers solve their own problems, but instead help employees solve customer problems. 3. Buying different colored knives and cutting boards in a restaurant to reduce cross-contamination is an example of a poka-yoke. 4. Proper training of employees is not one of the ways in which an organization can prevent service failures before they occur.
The purchase of a highly visible product, such as a costly high-fidelity system, can involve financial, functional, and social risks
Indicate whether the statement is true or false
The Irish social partnership is characterized by all of the following except:
A. Peak level agreements B. Reliance on interest groups that use lobbying power to pressure lawmakers C. Labor, business, and government negotiations D. National agreements on social and economic issues
Benjamin Stone opened Stone's Repairs on March 1 of the current year. During March, the following transactions occurred and were recorded in the company's books:1. Benjamin, the sole stockholder, invested $26,000 cash in the business in exchange for common stock. 2. Benjamin contributed $101,000 of equipment to the business in exchange for common stock. 3. The company paid $2100 cash to rent office space for the month of March. 4. The company received $17,000 cash for repair services provided during March. 5. The company paid $6300 for salaries for the month of March. 6. The company provided $3100 of services to customers on account. 7. The company paid cash of $600 for utilities for the month of March. 8. The company received $3200 cash in advance from a customer for repair
services to be provided in April. 9. The company paid Benjamin $5100 cash as a dividend. Based on this information, total stockholder's equity reported on the balance sheet at the end of March would be: A. $8300. B. $136,200. C. $14,500. D. $133,000. E. $127,800.