The nurse finds the client crying in the room. The client states, "I'm so sad and lonely. I'm sitting here crying like a baby." Which of the following responses best reflects the nurse's sensitivity toward the client?
1. "Why don't you come to the dayroom to be with others?"
2. "Are you feeling embarrassed because you are crying?"
3. "Don't worry about crying. I think you are a fine person."
4. "It's a gray, rainy day. A lot of clients are feeling sad."
2
Rationale: Asking the client about feeling embarrassed demonstrates the nurse is trying to understand the client's perspective and is showing genuine interest and concern. Telling the client not to worry or suggesting the client be with other clients invalidates the client's experience. Attributing the client's tears to the weather makes an assumption that discounts and invalidates the client's feelings.
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