Explain politeness theory and its role in maintaining relationships
Please provide the best answer for the statement.
Answer: Politeness theory focuses on politeness as a major force in developing, maintaining, and deteriorating relationships. It says that two people develop a relationship when each respects, contributes to, and acknowledges the positive and negative face needs of the other; the same relationship deteriorates when they don’t. In communication terms, respect for positive face entails the exchange of compliments, praise, and general positivity. Respect for negative face entails the exchange of permission requests (rather than demands), messages indicating that a person’s time is valuable and respected, and few if any imposed obligations. Relationships develop and are maintained when these needs are met. And relationships deteriorate when the rules of politeness are bent, violated too often, or ignored completely.
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