Trust is founded in beliefs about an organization's:

a. integrity.
b. dependability.
c. competence.
d. all of the above


D

Communication & Mass Media

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_____ was one of the earliest systematic studies of public speaking

A) Quintilian's work B) Aristotle's Rhetoric C) Thomas Paine's The Age of Reason D) René Descartes' Principles of Philosophy

Communication & Mass Media

What are the three resources for speakers identified by the ancient Greeks?

What will be an ideal response?

Communication & Mass Media

A new spa in town decided to collect feedback on its various services such as hair cutting and styling, manicures and pedicures, and massage therapy

Management appointed one person to execute this task who aims to collect immediate and relevant results. What channel can the person adopt to complete the task? a) Face-to-face interview b) Personal written correspondence c) Telephone surveys d) E-mail correspondence

Communication & Mass Media

The principle that individuals are aware that their interactions are either helping to maintain or to change the existing structure of an organization is known as ________

A) the realization of consequences B) the recognition of agency C) the evolution of structure D) the reformation of control

Communication & Mass Media