Interruptions, in contrast to back-channeling cues, are attempts to take over the role of the __________

a) listener
b) speaker
c) evaluator
d) receiver


Answer: b

Communication & Mass Media

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At the __________ stage of small group interaction, the group may reflect on what it has done and perhaps on what remains to be done. Some groups may even evaluate their performance at this stage.

A. feedforward B. feedback C. business D. closing

Communication & Mass Media

According to the Impact / Money box, “Top 10 U.S. Public Relations Agencies,” what types of companies own nine of the top 10 agencies?

a. Telecommunications companies b. Advertising agencies c. Newspapers and television/radio stations d. Financial investment companies

Communication & Mass Media

An individual is either a message source or a message receiver

Indicate whether this statement is true or false.

Communication & Mass Media

A drink placed on a bar at a tavern or books on your desk that let others know that these territories have been reserved by you are ________ markers

A) boundary B) central C) ear D) artifactual

Communication & Mass Media