Managing ambiguity in intercultural communication means
a. to have the willingness to accept uncertainty and unknown situations.
b. to make everything clear and straightforward.
c. to make a decisive judgment on situations.
d. to make a clear distinction between the good and the bad.
a. to have the willingness to accept uncertainty and unknown situations.
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Juan wants to get a good quote from the quarterback of a football team. To accomplish this, which of the following should be the follow-up question after asking, "Have you ever thrown five interceptions in one game before?"
A. "Did you know the play clock almost ran out before your last interception?" B. "Who was the intended receiver for your last interception?" C. "What caused you to throw the last interception?" D. "Did you audible on your last interception?"
If your verbal and nonverbal messages are contradictory, your audience will most likely believe the
verbal message. Indicate whether the statement is true or false
The learned patterns of beliefs, values, assumptions, rules, and norms that are shared by the people in an organization are called
A. organizational awareness B. organizational culture C. ceremonies D. organizational stories
What is considered to be the most sophisticated and most realistic model of interpersonal communication?
A. communication as action B. communication as interaction C. communication as transaction D. communication as contraction