A(n) ________ budget plans expenditures for obtaining, expanding, and replacing physical facilities.
A. organizing
B. operating
C. capital
D. sales
Answer: C
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People from North America and Europe tend to ________ eye contact when speaking with others, whereas people from Asia ________ eye contact.
A) Encourage; discourage B) Maintain; avoid C) Encourage; discourage D) Avoid; maintain
The preferred method for long-term cost-effective fund-raising is
a. making transactions b. special fundraising events c. relationship building d. telemarketing e. direct mail
The filing of either a voluntary petition or an unchallenged involuntary petition constitutes a(n) ________
A) prayer for relief B) discharge C) order for relief D) composition
After the previous sales representative in his territory infuriated an important customer, Benjamin visited the customer once a month, never asking for business but hoping to rebuild trust through listening and expressing concern. Finally, after more than two years, the customer gave Benjamin an order. Benjamin was providing the important marketing function of
A. advising production on how much product to make. B. synthesizing and interpreting sales, accounting, and customer-profile data. C. alerting the logistics department when to ship products. D. identifying opportunities to expand. E. engaging customers and developing long-term relationships.