You are writing a story about the firing of a local principal due to misconduct. Which of the following information should appear first?

A. the reaction of teachers at the school
B. the identities of candidates for the job
C. what the principal did to cause the firing
D. how well students at the school do on test scores


C. what the principal did to cause the firing

Communication & Mass Media

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_____________________ coping involves changing your cognitive assessment of a stressful predicament.

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media

William Lloyd Garrison:

a) accused slaveholders of godlessness; b) advocated rights of women; c) was the target of mob violence; d) founded the New England Anti-Slavery Society; e) all of the above

Communication & Mass Media

Which of the following would be part of an effective bad-news message in the workplace?

a.  "Good customer service is important. Be sure to follow procedures to avoid any further customer complaints."   b.  "Just keep in mind that Benjamin started at the same time as you, but his numbers are much higher. This may be an issue at promotion time, if you know what I mean."   c.  "We definitely value initiative at this company, and that will be an asset for you. Just make sure to check with me before moving forward with major decisions like this in the future."   d.  "I'd like to discuss some of the issues we had on this project so that you don't repeat them on the next one."

Communication & Mass Media

Which of the following best exemplifies a small group?

A. three people waiting at a bus stop B. a married couple C. a task force planning a new highway D. five telemarketers working in the same room E. all of the answers are correct.

Communication & Mass Media