Which of the following would be part of an effective bad-news message in the workplace?
a. "Good customer service is important. Be sure to follow procedures to avoid any further customer complaints."
b. "Just keep in mind that Benjamin started at the same time as you, but his numbers are much higher. This may be an issue at promotion time, if you know what I mean."
c. "We definitely value initiative at this company, and that will be an asset for you. Just make sure to check with me before moving forward with major decisions like this in the future."
d. "I'd like to discuss some of the issues we had on this project so that you don't repeat them on the next one."
c. "We definitely value initiative at this company, and that will be an asset for you. Just make sure to check with me before moving forward with major decisions like this in the future."
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Fill in the blank(s) with correct word
Explain the differences between information power, persuasion power, reward power, and coercive power. Provide an example of each
Please provide the best answer for the statement.
A common failing of problem-solving groups is that they start to discuss solutions before agreeing on criteria for the solutions.
Answer the following statement true (T) or false (F)
The finding that with minimum leadership group members talk to those opposite them, and with directive leadership they talk to persons on their two sides is referred to as the effect.
Fill in the blank(s) with the appropriate word(s).