__________tools are capable of "drilling up," proceeding from the smallest unit of data to higher levels
A) Online analytical processing
B) Online transaction processing
C) Extraction, transformation, and loading
D) Business analytics
A
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The goal of questioning in active listening is ______.
a. to ensure that the listener knows more than the speaker b. “one-upmanship” c. a better understanding of what is being communicated d. to determine if the speaker knows more than the listener
What is operational planning?
What will be an ideal response?
A new CEO scores very high on the Emotional Competency Inventory yet still ends up having to resign for blatant ethical misconduct. How can this be the case?
a. CEOs are obligated to adopt an authoritarian leadership style. b. The Emotional Competency Inventory does not measure ethics. c. Organizational pressures likely pushed the CEO to act unethically. d. The industry as a whole compelled ethical misconduct.
Brand loyalty reduces the cost of sales because the cost of acquiring new customers is higher
than that of keeping existing ones. Indicate whether the statement is true or false