Which of the following is a common use of a routine message?
A) Making claims and requesting adjustments
B) Refusing to make a recommendation
C) Determining fault for a missed deadline
D) Developing a marketing pitch
E) Asking for a pay increase during difficult economic times
Answer: A
Explanation: A) The most common types of routine messages are asking for information or action, asking for recommendations, and making claims and requesting adjustments.
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