What type of e-mail should you avoid sending while at work or from a work account?
a. forwards
b. jokes
c. e-mails containing emoticons
d. all of the above
d. all of the above
You might also like to view...
Answer the following statements true (T) or false (F)
1. When using a periodic inventory system, the Merchandise Inventory DR column, in the purchases journal, is replaced with a column titled Cost of Goods Sold DR. 2. Purchases on account are recorded in the purchases journal. 3. The Other Accounts DR columns of a purchases journal are used for recording merchandise inventory and office supplies. 4. Entries from the purchases journal are posted monthly to the accounts payable subsidiary ledger and daily to the general ledger. 5. When using a purchases journal, Accounts Payable is always credited.
Working times and hours are not restricted for persons between the ages of sixteen and eighteen.
Answer the following statement true (T) or false (F)
Service providers like insurance companies that emphasize acquiring new customers rather than retaining current customers are broadening provider ________ of the gaps model of service quality.
A. Gap 1 B. Gap 2 C. Gap 3 D. Gap 4
Which of the following types of power does Lindsay exhibit?
Scenario: As a consultant to a customer service facility, Hans Hiroko is conducting a leadership training seminar. He encourages several managers who are present to describe their success as leaders. Stewart Sanjit says that he is successful because when he tells his subordinates to do something, they do it because he is the boss, and that is that. Kim Kaley explains that she can get her employees to do what she wants because they like her and they want her to like them. Jorge Mikal feels that his employees are cooperative because they realize that he knows more about how their jobs are done than anybody else in the plant. Sara Lindsay says that all the others should use her secret: "If I can't get someone to work, I just take away their leave privileges and that corrects that problem!" Scott Feargal gets more work from his team by getting the upper management to sanction incentives to the top performers of the month. A) referent power B) expert power C) legitimate power D) reward power E) coercive power