Room temperature is 22–25° ________
Fill in the blank with correct word.
Answer: Celsius
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________ An important but sometimes overlooked role of the medical assistant is taking care of the reception area
Indicate whether the statement is true or false
Which of the following conveys an appropriate level of optimism on the part of the patient's caregiver?
A. Informing the patient that his or her medical team has given up on the patient's recovery B. Giving the patient false hope about possible outcomes C. Pointing out tiny improvements in the patient's condition D. Accepting the fact that some patients won't leave the hospital alive E. None of the above
Veins carry blood toward the heart, and arteries carry blood away from the heart.
Answer the following statement true (T) or false (F)
The best way to let patients know the policies and procedures of the office is to:
A) Have the patient read the policies and procedures manual while waiting B) Print the policies and procedures on the appointment card C) Quiz patients after the first visit D) Mail new patients an office brochure E) Explain the policies during the examination