Which of the following behavior issues are least likely to affect the use of IM in business?
A) Mixing personal and business messages
B) Constant interruptions
C) Increased security and privacy concerns
D) The risk of being out of the loop during conversations
E) Having to rely on other people's typing abilities
Answer: C
Explanation: C) To use IM effectively, keep in mind some important behavioral issues when relying on this medium: the potential for constant interruptions, the ease of accidentally mixing personal and business messages, the risk of being out of the loop (if a hot discussion or an impromptu meeting flares up when you're away from your PC or other IM device), and the frustration of being at the mercy of other people's typing abilities.
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