Why should change agents be mindful of what are leading versus lagging indicators?
What will be an ideal response?
Leading indicators should be used when initiatives are being measured in real time to evaluate their effectiveness. If change agents use a lagging indicator to evaluate change initiatives, they may discontinue an effective initiative because no immediate gain is identified
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Maytag's front-loading Neptune washer provides superior cleaning and energy efficiency. The Neptune washer is an example of a ________ product
A) deficient B) pleasing C) salutary D) desirable E) nondurable
In estimating the amount of uncollectible accounts the accountant (1) estimates the amount of outstanding accounts receivable that the firm does not expect to collect and (2) adjusts the balance in the Allowance for Uncollectible Accounts so that, after the entry to recognize estimated uncollectibles, the balance in the account will equal the amount that the firm does not expect to collect. The
name of this procedure is/are: a. the percentage-of-sales. b. aging-of-accounts-receivable. c. direct write-off. d. tax accounting. e. indirect write-off.
Which of the following is not a "tool" of the New Public Management movement?
A. centralizaton B. competition among service providers C. privatization D. outsourcing
A protective feature on a preferred stock that requires preferred dividends previously not paid to be disbursed before any common stock dividends can be paid is called _____.?
A. par value? B. ?voting rights C. ?cumulative dividends D. ?sinking fund E. ?preemptive right