To reduce uncertainty in communication encounters, you should do all of the following EXCEPT
A) observe the other person interacting with others.
B) ask others about the other person.
C) make assumptions about the other person.
D) interact with the other person.
C
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This term refers to people who reside within a particular country or single region
A) domestic publics B) commune C) global publics D) multicultural publics E) citizens
Language has the power to affect other people's perceptions of us. Therefore,
A. we should choose the appropriate verbal code to achieve our objectives. B. if we use profanity, other people should realize that we do not intend to offend them. C. exaggeration may lead people to think we are emotionally restrained. D. the language we use does not convey messages about our education level.
When Jerome and Kylie finished listening to the president’s speech, they immediately began discussing whether the speech was accurate and well organized. Jerome and Kylie have which of the following listening styles?
a. task-oriented b. critical c. analytical d. relational
Terrance is giving an outdoor speech when he sees people worriedly looking in the direction of dark clouds building on the horizon. He quickly decides how he can shorten his speech and assures the audience he'll wrap up well before it rains. What has Terrance done?
A. Displayed ethnocentrism B. Ignored feedback C. Adapted to interference D. Changed the channel