The median can also be described as the
A. middle observation when the data values are arranged in ascending order.
B. best estimate of the variability in a skewed distribution.
C. second percentile.
D. the average of all values.
Answer: A
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Customers with ________ customer satisfaction ratings are profitable but are below the average customer profitability
A) Very satisfied B) Dissatisfied C) Somewhat dissatisfied D) Satisfied E) Somewhat satisfied
When a company is the first to market with a competitive advantage, it gains a particular benefit known as competitive intelligence.
Answer the following statement true (T) or false (F)
______ occurs when one or both of the parties fail to perceive that you actually agree.
A. Content conflict B. Pseudoconflict C. Value conflict D. Ego conflict
Gerstner and Day’s meta-analysis found ______.
A. the stranger phase is an invalid construct B. high LMX is not correlated with job satisfaction C. support for the psychometric properties of the LMX 7 questionnaire D. LMX measures followers’ exchanges, not leaders’