Suggestions for achieving __________ in speaking style include: Be economical, use specific terms and numbers, and use short, familiar terms
a) vividness
b) clarity
c) appropriateness
d) forcefulness
Answer: b
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Message overload makes listening difficult because we are receiving too many messages at one time
Indicate whether the statement is true or false
In the classic definition, public relations involves:
a. creating understanding for or good will toward, a company, a person or a product. b. protecting a client from negative publicity. c. creating a positive image, even by less-than-honest means, if necessary. d. creating goodwill for a client by strategically purchasing advertising.
________ harassment refers to mistreatment of those with less power in organizations
a. Affectional orientation b. Subordinate c. Status d. Employee
Impromptu speaking gives more precise control over thought and language than does extemporaneous speaking.
Answer the following statement true (T) or false (F)