Which statement accurately reflects the relationship between culture and listening?
A. Standards for appropriate feedback are the same across cultures.
B. Listening in any culture requires attention to verbal and nonverbal cues.
C. Nonverbal cues tend to have the same meaning across cultures.
D. Polite listening in all cultures involves cues of agreement.
Answer: B
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Speakers are often advised to appeal to the attitudes of listeners if they want to convince them. They need to understand that an attitude is
a. a judgment or feeling about what is good or bad. b. an overt and observable action. c. a conviction in the existence of something. d. a tendency to behave in a certain way.
Critical listening leads to an understanding of a speech as well as an interpretation and assessment of it. This allows the listener to draw conclusions based on __________.
A. reflective judgment B. unstated assumptions C. critical opinions D. uncritical analysis
Which of the following is a recommended strategy when facing a hostile question?
A. Tell your audience what you want them to do. B. When you don't know the answer, admit it. C. Be lengthy. This will give you credibility. D. Do not acknowledge emotions.
PACs
A) give money to political candidates B) are prohibited by the United States Code C) are the same things as lobbies D) have little impact on the political process at the federal level E) are focus groups that test the worthiness of potential survey questions