A.J. has trouble identifying with the new Millennial generation employees who come into the organization. He thinks there should be a training session in place to eliminate their “bad” tendencies. What perspective is A.J. coming from?

A. differentiating content and relationship levels
B. identifying the problem of punctuation
C. first-order change
D. second-order change


C. first-order change

Communication & Mass Media

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A person giving a speech of tribute should not: a. use words that are genuine and express respect and gratitude

b. be specific about the importance and meaning of who or what you are commemorating. c. express sincere appreciation for all that a person, event, idea, or institution has given or made possible. d. attribute certain facts, stories, and traits to the subject of your commemoration to make a point regardless of accuracy.

Communication & Mass Media

Explain and give examples of the three ways to make emotional appeals in a persuasive

presentation. What will be an ideal response?

Communication & Mass Media

The Sapir-Whorf Hypothesis suggests that the most significant factor in determining what we see in the world and how we think and evaluate what we see

Indicate whether the statement is true or false

Communication & Mass Media

Jonah and Owen are new members of a neighborhood garden group formed mainly of women. At a recent meeting where ideas for new landscaping were generated, they felt awkward and didn't participate. This is a common disadvantage of

a. authoritative rule. b. problem solving. c. brainstorming. d. creativity.

Communication & Mass Media