______ oral communication is the best channel to use when the message you must transmit is a difficult or complex one.
A. Written
B. Face-to-face
C. Arbitrated
D. Random
B. Face-to-face
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Which of the following statements is true of creative salespeople?
A. They aggressively create new "needs" in customers through persuasion. B. They prejudge customers' needs and fail to probe for information. C. They spend a lot of time talking about families, restaurants, and movies. D. They understand the terms and conditions they have to work with. E. They control a sales interaction but often fail to gain commitment.
Joe’s Donut Hole wishes to estimate an appropriate reorder point for cases of a raw material used in making donut icing. The average daily demand is 2 cases. The lead time for replenishment orders is 10 days with an estimated lead time demand standard deviation of 2 cases. For a 99% service level, what should the reorder point for this item be?
a. 21.64 b. 24.66 c. 26.66 d. Reorder point cannot be determined from the information given
Which of the following would be an invalid restrictive covenant in a deed?
a. A requirement that all buildings are of a certain style. b. A requirement that all homes contain a double garage. c. An agreement not to sell to African-Americans. d. An agreement requiring a minimum size for homes.
Which of the following statements concerning line balancing is TRUE?
A) The theoretical minimum number of stations must always be fewer than the actual number. B) The largest number of followers rule assigns (as quickly as possible) those work elements most difficult to fit into a station. C) Selecting the cycle time can never have an effect on line efficiency. D) Increasing the output rate may increase the theoretical minimum number of stations.