What are the five steps or stages of the listening process? Briefly define each one
What will be an ideal response?
Answer: Answers will vary. The five steps of the listening process are as follows: 1) Receiving – selectively tuning into the speaker’s messages, both verbal and nonverbal. 2) Understanding – grasping the thoughts expressed and their emotional tone. 3) Remembering – retaining for some time the messages that are received and understood. 4) Evaluating – judging the message and the speaker’s credibility, truthfulness, or usefulness. 5) Responding – showing support when the speaker is talking and replying with questions and opinions when the speaker has stopped.
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What will be an ideal response?
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What will be an ideal response?
You have been best friends with Taban since you were children, so when you hear the news that his mom passed away last week, you are heartbroken for him. You know that you need to be there for Taban during the grieving process, so you start thinking about how to best comfort him. Explain your thoughts and expected behaviors.
What will be an ideal response?