At the ________ level, we may choose to examine issues such as what types of training yield positive outcomes for organizations and trainees (i.e., what works).
A. macro
B. resource
C. structure
D. micro
Answer: D
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Discounts from invoice prices, which act as an inducement for prompt payment of invoices, are called cash discounts
Indicate whether the statement is true or false
Answer the following statements true (T) or false (F)
1. If a customer has just had a comfortable and predictable wait, followed by a subsequent wait that is unpredictable and stressful, the second wait will seem longer than if a well-managed wait had not just occurred. 2. The organization can influence the guest’s reaction to the wait before service begins and during service, but not after service. 3. A hotel with too little capacity is typically overbooked and has to bump guests to other hotels. This is why there is no such thing as a hotel with too much capacity. 4. If a waiting line is short and you are aware of the make-up of the guests in line such as those waiting for an up-scale brunch at a 5-star hotel, you can vary the treatment of the waiting line by offering them scones, mimosas, tropical fruit juice, or Bloody Marys while they wait, all of which is included in the price of the brunch.
Phil has a credit-card from Credible Cards, Inc Credible Cards decides to make changes to Phil's credit-card terms. Credible Cards A)?must give Phil at least thirty days' notice before changing the terms
B)?must give Phil at least forty-five days' notice before changing the terms. C)?need not give Phil any notice before changing the terms. D)?is not allowed to change the terms.
Explain data mining, how it takes place, and how it relates to behavioral marketing