When editing the company newsletter, Janet includes the anniversaries of all the traditionally married
couples, but omits the anniversaries of the office's same-sex couples' commitment ceremonies. Janet's
behavior can be described as
A) sexist.
B) racist.
C) heterosexist.
D) ageist.
C
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Verbal communication includes which of the following?
A) gestures B) sign language C) vocal cues D) none of the above
During political-election campaigns, television commercials reach the most potential voters.
Indicate whether the statement is true or false.
A team leader carefully observes how teammates respond to her communication. Then she changes the way she communicates to break down any barriers she thinks might be in the way of understanding. She is reflecting the ability to:
A. Self-monitor B. Establish coorientation C. Demonstrate competency D. All of the above E. None of the above
What highly effective form of information invokes the words of respected authorities speaking against their own apparent interests?
a. expert testimony b. reluctant testimony c. triangular testimony d. ironic testimony