A commitment statement should have a(n)
A. indefinite statement of consequences.
B. low degree of finality.
C. high degree of specificity.
D. high degree of emotionality.
Answer: C
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A. 6 B. 7 C. 8 D. 8.5
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a. revolutionary products/services b. collective products/services c. additional services d. supplementary services e. core products/services
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A. 0.25 years B. 8.3 years C. 33.3 years D. 4 years