Using the same gestures over and over again can distract an

audience.

Indicate whether the statement is true or false


T

Communication & Mass Media

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Answer the following statements true (T) or false (F)

1. Most studies show that we cannot guess with better than chance accuracy the racial identity of Black and White speakers. 2. Scratching is an example of a displacement activity. 3. “Uptalk” refers to how a speaker’s vocal cues can signal social class. 4. Speakers are less likely to use filled pauses, such as “ums” and “ahs” when they are self-conscious than when they are not self-conscious. 5. Some studies suggest that individuals from Arab and Latin American countries speak louder than do individuals from Asian and European countries.

Communication & Mass Media

What is NOT a best practice for crisis communication efforts on social media?

A. creating a social media component for the crisis plan B. setting up the necessary listening and monitoring strategies C. identifying where the crisis first started D. taking a break from social media and let the audience take over the conversation

Communication & Mass Media

Regarding evaluative listening, an important question to ask is how the speaker feels about his or her subject

Indicate whether the statement is true or false

Communication & Mass Media

What is a description of controllers?

a) characterized by aggressive, combative questions b) impressed with arguments that are supported by data c) have a strong aversion to risk, slow to make decisions d) focus on the pure facts and arguments in a pitch

Communication & Mass Media