Expressly false statements can result in breach-of-warranty lawsuits.
Answer the following statement true (T) or false (F)
True
FTC regulations provide the legal basis for breach-of-warranty lawsuits when such a statement is made.
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Questions that ask about an interviewee’s race, religion, or disability are considered ______ questions.
a. loaded b. hypothetical c. illegal d. closed
Today, about ______ percent of a typical Ford vehicle comes from parts, components, and services purchased from external suppliers, many of which are outside of the United States.
a. 5 b. 15 c. 35 d. 70
There is a debate about whether students in business education are "customers" or products that need to be branded.
Answer the following statement true (T) or false (F)
A ________ is a professional that poses as a customer to assess customer service performance.
What will be an ideal response?