The emergence of the web as a global medium for information exchange has made it an important vehicle for both business-to-business (B2B) and _____.
A. consumer-to-consumer (C2C) commerce
B. business-to-consumer (B2C) commerce
C. business-to-government (B2G) commerce
D. business-to-carrier (B2C) commerce
Answer: B
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Which of the following will best help a new employee establish credibility with customers?
A) Understanding the company's history B) Establishing qualifications and areas of expertise C) Being aware of communication skills D) Bragging about previous records and successes E) Using hyperbole when discussing past achievements
A company's process of creating value occurs ________ the selling process
A) before B) after C) during D) only before and during E) before, during, and after
Which of the following is NOT a benefit of economic globalization?
a. Economic rewards b. Opportunities for host communities to benefit from foreign exchange c. Enhanced livelihoods of destination communities d. Increased power in the hands of a small number of travel organizations
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A. Exceptions reports B. Engineering change reports C. Inventory record D. Firm orders from known customers E. Planned order schedule