When marketers state that services are ________, they are referring to the fact that services are not always of the same quality from one time period to another or from one service provider to another.
A. inseparable
B. intangible
C. viable
D. heterogeneous
E. perishable
Answer: D
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a. self-correcting system b. self-overriding system c. self-healing system d. Plan B system
Casca Paints, a manufacturer of paints and emulsions, owns a user-friendly Website. The Website allows customers to upload pictures of their house and select the colors that best match their expectations
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