After determining that reliability was a major concern for its customers, a pest control company translated customer expectations into behaviors and actions for its monthly sprayings of homes and businesses. Having accomplished that, the pest control company needs next to:
A. Track behaviors and actions against existing standards
B. Develop measurements for standards
C. Establish target levels for standards
D. Determine whether hard or soft standards are appropriate
E. Provide feedback about performance to employees
Answer: D
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Recorded costs for the DC5 Division, which manufactured 6,000 units of Product DC5 during the month, are as follows: Direct materials $458,000 Direct labor 400,000 Indirect production costs 80,000 Supervisory services 40,000 Total $978,000 The per-unit cost of manufacturing Product DC5 this month is
A) $163. B) $152. C) $170. D) $150.
When the owner of the business invests additional cash in the business:
a. the Cash account is debited. b. the owner's Capital account is credited. c. the owner's Capital account increases. d. the Cash account increases. e. All of the above are correct.
Perceived value and signaling value are often an important part of a successful differentiation strategy because
A. differentiation is all about selling products to sophisticated buyers. B. there are no other ways to differentiate a product. C. buyers seldom will pay for value they don't perceive, no matter how real the value of the differentiating extras may be. D. buyer satisfaction cannot be achieved until a product's value is promoted through clever ads. E. of the standardization of buyer needs and preferences.
The McMullen-Shepherd Model explains how knowledge and motivation influence two stages of entrepreneurial action.
Answer the following statement true (T) or false (F)