Retail salespeople should not ________ and assume that a person in the store cannot afford to purchase the store's products based on appearances.
A. "let sleeping dogs lie"
B. "run for the roses"
C. assume Murphy's Law is true
D. attempt to "keep up with the Joneses"
E. "judge a book by its cover"
Answer: E
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Assertive salespeople control the sales interaction but often do not gain commitment because they prejudge the customer's needs and fail to probe for information.
Answer the following statement true (T) or false (F)
Which of the stages below is part of the “forgiveness process”?
A. make proactive choice to be angry to solve conflict B. recognize that anger does a great deal of good C. realize that forgiveness is rarely beneficial D. make proactive choice to not get angry often
During 20x4, all sales and purchases at Virginia Corporation were on credit. At December 31, 20x4, Virginia Corporation shipped goods to the New York Corporation but failed to record the sale. As a result, before making any corrections to the accounting records
a. Accounts receivable was understated, inventory was overstated, sales were understated, and cost of goods sold was understated. b. Accounts receivable was understated, inventory was understated, sales were understated, and cost of goods sold was understated. c. Accounts receivable was overstated, inventory was understated, sales were overstated, and cost of goods sold was overstated. d. Accounts receivable was overstated, inventory was overstated, sales were overstated, and cost of goods sold was overstated. e. Accounts receivable was overstated, inventory was overstated, sales were understated, and cost of goods sold was overstated.
If the Office of the President hopes to maintain a solid image with media and the public, it must "manage the news" by following seven principles used by President Ronald Reagan's communications advisors. List several of those principles
What will be an ideal response?