Which component of the Toulmin Model of Argument states the degree to which the claim appears to be true?

a) Backing
b) Reservation
c) Qualifier
d) Evidence
e) Claim


ANS: c

Communication & Mass Media

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Eleni works as a conflict arbitrator for the federal government.  Her role differs from a management/union mediator because

A. Eleni is only able to facilitate disputes. B. Eleni can make a binding decision about the conflict. C. Eleni has no decision power. D. Eleni can only be hired by the nonunion shops.  

Communication & Mass Media

A persuasive speech that addresses whether something is true or not is an example of a: a. question of value

b. question of policy. c. question of fact. d. question of ethics.

Communication & Mass Media

Affect displays show that nonverbal messages can ___________ the emotions behind verbal

messages. Fill in the blanks with correct word

Communication & Mass Media

Which of the following is NOT a traditional form of interviewing?

A. information-gathering interviews B. selection interviews C. virtual interviews D. information-giving interviews

Communication & Mass Media