ISO 9000:2000 is a comprehensive business performance framework

a. True
b. False
Indicate whether the statement is true or false


False

Business

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Which of the following is an error made by commercial banks in 1920s that ?caused depositors to lose money and forced regulators to impose restrictions?

A. ?Banks sold securities in the primary market. B. ?Smaller banks merged to form larger banks. C. ?Banks issued loans to a number of firms that went bankrupt during the Great depression. D. ?Banks did not diversify their activities and were engaged only in banking activities.

Business

Which of the following is not considered when obtaining audit evidence through sampling?

a. The effectiveness of control procedures. b. The efficiency of control procedures. c. The dollar accuracy of account balances. d. The dollar accuracy of classes of transactions.

Business

Survey questionnaires may be administered in four major modes: 1. telephone interview, 2. personal interviews, 3 . mall interviews, and 4. electronic interviews (Figure 7.4 in text)

Indicate whether the statement is true or false

Business

Which two factors inhibit the ability of rivals to imitate a firm's most valuable resources and capabilities?

A. social ambiguity and causal uncertainty B. social simplicity and causal complexity C. social simplicity and causal uncertainty D. social complexity and causal ambiguity E. collective complexity and causal ambiguity

Business