The market practices governing home sales are tightly governed by the National Association of Realtors.TM
Indicate whether the statement is true or false
T
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____ is the process for motivating employee performance in which the manager and employee jointly set objectives for the employee, the manager develops action plans, the manager and employee periodically review the employee's performance, and the manager makes a performance appraisal and rewards the employee according to the results achieved.
A. Observation theory B. MBAO C. MBO D. Strategic planning E. An employee-management agreement
Identify a true statement about goal setting.
A. General goals lead to higher levels of effort and performance than specific goals. B. Worker acceptance and satisfaction tend to decrease when workers are allowed to participate in setting goals. C. Follower participation in goal setting often leads to higher levels of commitment and performance if the leader is perceived to be incompetent. D. General goals work better than specific goals because they provide enough information regarding which behaviors are to be changed.
A suburban specialty restaurant has developed a single drive-thru window. Customers order, pay, and pick up their food at the same window. Arrivals follow a Poisson distribution, while service times follow an exponential distribution
What type of queuing model is exhibited in this problem? A) M/M/1 B) M/M/2 C) M/D/2 D) M/D/1 E) M/G/1
Which of the following is not one of Gardner’s (2004) seven factors (or levers) that provides ways to think about and persuade others when leading change?
A. reason B. redescriptions C. real-world events D. revitalization