The self-evaluation

a. Should consist of the employee rating himself/herself on the evaluation form
b. Should be used word for word as the employee submits it
c. Should be an opportunity for the employee to provide additional feedback about his/her performance
d. Is not recommended for executive level positions


c

Business

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Jackson is making a sales call on Oceanic Enterprises tomorrow. This afternoon, he sent a box of chocolates to the firm's purchasing manager with a note that said, "Tomorrow is your lucky day." What kind of approach was Jackson using?

A. Opinion B. Product C. Curiosity D. Customer benefit E. SPIN

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The total cost of completed but undelivered jobs equals the balance in the Work in Process Inventory account.

Answer the following statement true (T) or false (F)

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The balanced scorecard suggests the use of approximately how many performance measures?

a. 5 to 10 b. 10 to 20 c. 20 to 30 d. More than 30

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Which type of report presents suggestions and solutions to problems?

a. vertical b. analytical c. objective d. informational

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